How to Find Quality WordPress Support Services (2021)

WordPress website is not only a one-time service that once developed, you will not require looking at it ever again. You need to have a perfect support service for your WordPress website. WordPress is preferred as a content management system in by nearly 26% of the world’s website.

But generally, large teams are hired by the companies for the support to the developers, designers, and the entire WordPress team. Some people do not waste their time in hiring the team, rather hiring an outsourcing partner is what they prefer. But certainly, they lack in choosing a standard partner for the WordPress support service.

Here, in this blog, I will explain which qualities you should look upon in a WordPress support service provider while selecting them.

WordPress Website Maintenance Services

Template Monster - WordPress Support Services

WordPress website maintenance services by TemplateMonster are a great fit for all your requirements. Getting an Essential WordPress maintenance plan will cost you $29/month. You will receive top-notch maintenance services and a very skilled partner who offers a range of WordPress related services.

TemplateMonster is one of the biggest web theme marketplaces and they offer you most-popular maintenance activities accomplished by professionals. And the best part: TemplateMonster team is available round-the-clock to take care of all your requirements. 

This plan covers the following maintenance:

  • Proactive updates of WordPress and plugins;
  • Security protection,
  • Performance checks and optimization;
  • Weekly debug;
  • Database optimization;
  • Website improvement suggestions by experts;
  • 3 hours of content customization;
  • 24/7 support and uptime monitoring;
  • Emergency care;
  • Hosting your website with Inmotion;
  • SEO consultancy and basic setup.

As you can see, this is really a lot. And if you’re just starting with your website, you can enjoy the hosting services included in this offer. To save even more with the Essential Plan, go for the yearly subscription. You’ll get 2-month free maintenance + $289/year. It also covers theme installation, WooCommerce support; weekly speed improvements, Google Analytics integration, site transfer, security checks, and SEO optimization.

WP Buffs

WP Buffs is your new Chief Technology Officer and technical WordPress partner. They are one of the very best technical support partner for any individual, business or organization with a WordPress website.

WP Buffs handles unlimited edits, performance enhancements, daily health maintenance, and regular security troubleshooting. They further allow you to make bold decisions when it comes to your website without hesitating due to technical restraints. Everything they do is driven by their customers and they’re constantly trying to deliver more and more value.

WP Buffs has three care plans. They are called Maintain, Protect and Perform and cost $67, $147 and $197 per month respectively. 

If you go for the basic Maintain Plan, you’ll get:

  • Weekly update of themes and plugins;
  • Round-the-clock uptime monitoring;
  • Daily cloud backups;
  • Support in case of emergency;
  • Integration of Google Analytics;
  • Fresh Reports (once a week);
  • Unlimited Edits; 
  • Performance Enhancements; 
  • Daily Health Maintenance & Security Troubleshooting; 
  • Google Analytics, Daily Theme & Plugin Updates.

WP Buffs is also a great place to educate yourself on all things WordPress. They offer free speed and security eBooks, webinars for WordPress professionals and even a podcast all about increasing your monthly recurring revenue.


FixMyWP fixes a WordPress website as soon as site owners submit a support request. Many industry insiders rank them very high for professional WordPress knowledge, excellent customer service, and going the extra mile for their clients. In short, FixMyWP is one of the best services in town when it comes to website care and repair.

WordPress Support and Maintenance Services by FixMyWP:

  • Weekly WordPress Updates
  • Weekly Plugin Updates
  • Weekly Spam cleaning
  • Weakly database Optimization
  • Weekly Home Direction Backup
  • 24-hour email support
  • Uptime Monitoring, and much more.

The cool thing about FixMyWP is that they offer both single task services and package deals. This is great because it offers you the flexibility to only pay for what you need.

Using the a la carte services is very simple. First you will submit a WordPress Support Request outlining the problem you are having to FixMyWP. They will then respond to you with a price quote and consult with you for free about the issue(s) you are having.

The WordPress service provider’s plans are:

  • WordPress Junior ($50/Month)
  • WordPress Ninja ($100/Month)

The WordPress Maintenance Plans of FixMyWP are ideal for those who want to get away from their site-related everyday tasks and focus on growing their business through website or online. No matter if you’re a blogger and you find difficult to keep up with all the security updates, plugin backups, and many other problems. FixMyWP provides an ideal solution for you, keeping your site up to date, virus free and always secured with offsite weekly backups.

WP Curve

WP Curve is another amazing WordPress website maintenance service provider. WP Site Care will back up your website in real time, storing your data securely in the Amazon Cloud.

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They also provide round-the-clock security monitoring, and will proactively update your WordPress website — guaranteeing the updates won’t cause any compatibility issues (if something breaks, they’ll fix it).

They can help you maintain your WordPress in a variety of ways:

Optimization: They will optimize your WordPress websites for improved SERP positions, conversion rates, and bounce rates.

Maintenance: They can maintain your WordPress websites by increasing security, managing theme and plugin updates and reducing load times.

The core benefit of WP Curve is the time they need to manage any task. 30 minutes are promised to be enough. Any task that takes more time to be completed isn’t included in their package.

How does it work? Per email send your request. On average, you’re supposed to get feedback within 8 hours, no later than 24 hours.

With WP Curve you can:

  • Stop site hacks;
  • Boost your brand and conversion;
  • Speed up your site;
  • Grow business traffic;
  • Increase search engine traffic;
  • Reduce bounce rate;
  • or get help only with one off-job.

All of the above is available within the $79 a month Protect plan — which also includes a series of professional video tutorials courtesy of WP101. This plan is easily sufficient for most webmasters — however, for those with the budget, the $299 a month Professional plan comes with several benefits.

WP Site Care

WP Site Care is a maintenance service that comes loaded with features that make up another great WordPress maintenance service.

The professionals at WPSiteCare ensure that you focus on your business while they handle the technical tasks. Their core service is WordPress website maintenance and care, with the very visible emphasis on making the lives of business owners and bloggers much easier and hassle-free.

There are two service plans to choose from and both come with a 30-day money-back guarantee:

  • WP Site Care ($79/month)
  • WP Site Care Pro ($299/month)

If you go with WP Site Care, you get the following features and a lot more to keep your WordPress website healthy:

  • Managed WordPress Hosting;
  • WordPress development services;
  • 24/7 Security Monitoring;
  • Daily Site Cloud Backups;
  • Managed WordPress Updates;
  • Professional Training Videos;
  • Real Time Activity Tracking; 
  • Unmatched Customer Service; 
  • 30 Day Satisfaction Guarantee; 
  • Google Analytics, Daily Theme & Plugin Updates;
  • Real-time Activity Tracking and much more.

The best way to check is to select the required package and see for yourself how everything works!

They Should Keep You Up All the Time

WordPress support service that you should hire must be having some of the other plans to keep up your website all the time.

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The support partner must be able to answer any kind of questions asked on your website or any queries that are found on your website.

It should provide a quick response to every kind of responses whether it is a job opening at your company or about any collaboration request at your sales id. They should simply help you keep up.

Help You to Boost the Performance of your Website

The support service provider should manage your website in such a way that the performance of the website is made fast. The speed of the website depends upon the way it is being maintained. The development of the website decides the speed of your website.

The performance of the website does not only include speed, it also contains improved user experience, increased page views, and many more. The overall performance of the website helps in the SEO of your website as well. They must use a good WordPress hosting so that the performance of the website is never weak.

Install & Update Patches and Plugins When Required

The performance of the website also depends on the plugins and patches used. Plugins used on the website must be up to date. There are some times when your website requires some or the other plugins or patches to complete the task. Here is when comes a major role of your support service provider.

They should install the necessary plugins whenever it is required to install them and keep updating the same when its update is launched. The update of the plugin makes your website work better and improve its performance.

Must Keep Your Website Up-to- Date

This is one of the major things required for the support of the website is the support service must know everything regarding the latest updates of the WordPress security or any development updates.

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They should always update the website as the updates are available. It is a necessary thing as if the website isn’t kept up to date, there are chances that it will get the virus easily.

The websites that are not kept up to date, also have higher chances to get hacked. So, when you select a support service partner, make sure that they will keep your website up-to- date.

Offer Admin Support & Remote Training

The support service provider must have a continuous support strategy for the admin and must have some remote training for the admin.

Along with support, they should also offer to monitor the processes done by the admin. Every implementation, every improvement, every other change should be tracked by the support service provider.

The support service provider should be extremely powerful, scalable, secure to provide a trustworthy and must be able to provide a secure support and unmatchable quality of training. The support partner should make the processing of the administration easier and also must be able to manage the content of your website.

Integrate Your WordPress website With 3rd Party APIs

The support partner must be flexible to accept the changes happening to the WordPress website. Your support service partner should be able to integrate your website with third-party Application Programming Interfaces.

They must conceptualise some web applications with the help of various APIs which are provided by the third party. Integrating API has made the concept of integrated web a successful and powerful entity. APIs helps WordPress solutions to outsource many essential functions that are necessary but would be time-consuming and expensive to develop from the ground up. APIs also allow applications to become more functionality rich and provide users with a seamless web browsing experience.

Fix up the Bugs

A website can face bugs at any time. Bugs are the fundamental programming error found on the on page areas of the website. So if you have a support service partner, your partner must be able to fix the errors as soon as they are figured out. The solution should be so particular that the same bug is not found for some time later on.

No platform is perfect, many times things go wrong with WordPress website as well. At such times, your support partner should be able to face the bug and find out a quick solution for the same and should look forward towards the solution of the website.

This way, while selecting the WordPress support service, you must keep all these things in mind and check up on the options available when choosing one from the many options available. Keep your website safe and secure with expert support service providers.

Author Bio

The author is Harshal Shah, CEO and founder of Elsner Technologies, a professional WordPress development Company & global IT consulting firm. He is a tech evangelist with a reputation to provide optimum solutions for business automation and solving real life problems with the power of IT.

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